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Definition

Ideal customer profile (ICP)

An ideal customer profile is a description of the companies and people most likely to buy and stay: what they do, how big they are, who signs off, and what problem they already have.

An ICP combines company criteria and person criteria. Company criteria include industry, size, geography, revenue and business model. Person criteria include role, seniority, department and whether you can reach them at all.

The test of an ICP is whether it changes a search. "Mid-market SaaS" does not. "Software companies with 50 to 500 employees where a marketing director owns demand generation" does.

In Buzzlist the ICP lives in your Hive, which Buzz drafts from your website and you confirm. Search, briefs and email writing all read from it.

Written by Mike Berens, founder. Updated 17 September 2026.

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